Terms of service

Class Registration, Cancellation & Rescheduling Policy

At Creative imPRESSions by beKReativ Designs, class seats and one-on-one training sessions are reserved specifically for you. When a class or appointment is booked, that time is no longer available to other customers. Please review the following policy before registering.

Registration

  • Full payment is required to reserve your seat.

  • Registration is not guaranteed until payment has been received.

  • Class sizes may be limited based on the type of training being offered.

Group Classes

  • Cancellations made at least 48 hours before the scheduled class may be transferred to a future class or receive store credit.

  • Cancellations made less than 48 hours before class are not eligible for a refund.

  • No-shows will forfeit their registration fee.

One-on-One Training Sessions

One-on-one sessions require dedicated preparation time and reserved scheduling.

  • Cancellations or reschedule requests made 24 hours or more before the scheduled session may be rescheduled one time at no charge.

  • Cancellations or reschedule requests made less than 24 hours before the scheduled session will result in the forfeiture of the session fee.

  • Failure to attend a scheduled session without notice will be considered a no-show and will not be eligible for a refund, credit, or reschedule.

Emergencies

We understand that unexpected situations can occur. Genuine emergencies will be reviewed on a case-by-case basis at our discretion.

Late Arrivals

Classes and training sessions begin promptly at the scheduled start time.

  • Late arrivals may miss portions of the instruction.

  • Sessions will end at the originally scheduled time, regardless of arrival time.

  • Additional instruction time will not be added for late arrivals.

Instructor Cancellations

If Creative imPRESSions by beKReativ Designs must cancel or reschedule a class due to illness, weather, low enrollment, or other unforeseen circumstances, participants will be offered the choice of a full refund, store credit, or transfer to a future class.

Agreement

By registering for a class or training session, you acknowledge that you have read, understood, and agree to this policy.

Please plan accordingly and notify us as soon as possible if you need to make changes to your reservation. This policy allows us to continue offering quality classes while respecting the time of all participants and instructors.

SUBLIMATION BLANKS

Creative imPRESSions by beKReativ Designs is not responsible for technical issues related to the sublimation process such as using the incorrect settings, equipment, ink, pressure, not wrapping the image tightly, etc. and will not refund due to these issues.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

-Custom Gifts

-Custom DTF Transfers*

*PLEASE CHECK THE QUALITY OF THE ARTWORK YOU SEND. IF THE ARTWORK HAS PIXELATION AND YOU ADD IT TO A FILE AND SAVE THE FILE AS 300 DPI- THAT IS NOT FIXING THE PIXELATED ARTWORK. JUST BECAUSE THE FILE IS SENT AS 300 DPI DOES NOT CREATE A HIGH DEFINITION HIGH QUALITY FILE. IF YOU SEE PIXELATION ON YOUR FILE PRIOR TO SENDING YOUR PRINT OUT WILL HAVE IT ALSO. BY SENDING YOUR ART IN AS PRINT READY YOU ARE CONSENTING FOR IT TO BE PRINTED AS IS. WE DO NOT FIX YOUR ART QUALITY. WE WILL ONLY CHECK FOR TRANSPARENT BACKGROUNDS.


To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

 

CLASSES, WORKSHOPS & EVENTS

We do not issue refunds on workshops, classes and event registrations.

If you register for a workshop, class or event and later become unable to attend, we will gladly offer a credit to use toward any future event of same value if you notify us at least 48 hours before the workshop.

To cancel and request a credit, email us at info@creativeimPRESSions.co Workshop, classes or event registration credits are not redeemable for cash and cannot be applied to in-store/online merchandise purchases. 

We are unable to offer credits of any kind, or honor reschedule requests, with less than 48 hours advance notice.

Shipping

CSS by beKReativ Designs ships same or next business day via UPS or USPS. We reserve the right to "upgrade" your shipping based on the current shipping speeds we are shown when processing your order.


To return your product, you should mail your product to: P.O. BOX 843, Stockbridge, GA 30281, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please consider using a trackable shipping service or purchasing shipping insurance for all returns. We can not guarantee that we will receive your returned item.

We do not refund for shipping due to customers changing shipping methods. As a courtesy we may change your shipping method if your has not went out. We can not guarantee combining multiple orders made separately. If we do combine we do not issue shipping refunds.

Contact Us

Email: info@creativeimPRESSions.co

Phone:(770)702-2303